Fachbegriffe Aktiv-Chat Artificial Intelligence Assisted Shopping Bot ChatBot Chat Widget Cluetrain Manifest Click2Video Co-Browsing Community Chat Conversational Commerce Conversational Interfaces Conversational Marketing Conversational Business Conversational Guuru In-App Chat Inkremental Effekt Klassische Servicekanäle Künstliche Intelligenz Messaging Messenger Marketing Mirroring Multi-Channel Konversation One-to-many Konversation One-to-one Konversation Service Crowdsourcing Sprachassistenten Commerce Video Chat Voice Assistants Passiv Chat Pro-Aktiver LiveChat Uberization of Customer Service
